Refund policy

RETURNS We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

RETURN PROCESS To start a return, you can contact us at forfiva+padilla@gmail.com.

  • Return Shipping: Shipping is Free. We will provide you with a prepaid return shipping label.

  • Restocking Fees: We do not charge any restocking fees.

  • Final Sale: We do not have "Final Sale" items; our standard 30-day policy applies to all clothing and accessories.

DAMAGES AND ISSUES Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

REFUNDS We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 10 business days.